Privacy Policy

Information We Collect

We may collect:

• Contact information, such as your name, telephone number, email address, and billing address.
• Property and service information, such as the test address, property type, square footage, foundation type, access instructions, appointment details, and real-estate transaction information you choose to provide.
• Testing information, including device numbers, placement and retrieval times, chain-of-custody records, laboratory results, photographs, field observations, quality-control records, and final reports.
• Payment and transaction information. Payments are processed by a third-party payment processor. Fast Track does not receive or store your complete payment-card number.
• Website and device information, such as IP address, browser type, device type, pages visited, referring source, and cookies or similar technologies used for security, site performance, and basic analytics.
• Communications you send to us by email, telephone, text message, website form, or other approved channel.

Please do not submit Social Security numbers, medical records, financial-account credentials, or other sensitive information that is not necessary for radon-testing services.

How We Use Information

We use information to:

• Respond to inquiries and prepare quotes.
• Schedule, perform, document, and manage radon measurements.
• Select the appropriate number of test devices based on the property information provided.
• Submit devices and chain-of-custody information to the laboratory.
• Review, quality-check, approve, and deliver reports.
• Process payments and maintain transaction records.
• Communicate about appointments, test conditions, results, payments, and customer support.
• Meet Florida Department of Health reporting, recordkeeping, certification, and compliance requirements.
• Prevent fraud, protect our website and records, and enforce our agreements.
• Improve our services and website.

How We Share Information

We may share information only as reasonably necessary with:

• The radon laboratory that analyzes test devices.
• Providers that support scheduling, website hosting, email, document storage, report generation, payment processing, analytics, and other business operations.
• Property owners, customers, authorized agents, real-estate professionals, property managers, or other recipients you identify or authorize.
• Government agencies, regulators, courts, law enforcement, or other parties when disclosure is required by law or reasonably necessary to protect rights, safety, or property.
• A successor organization in connection with a merger, sale, financing, reorganization, or transfer of business assets, subject to applicable law.

We do not sell personal information for money. We do not share personal information for unrelated third-party advertising.

Florida Radon Reporting

Fast Track is a Florida-certified radon measurement business. Florida requirements may require us to report measurement information to the Florida Department of Health and maintain related testing, quality-control, certification, and business records. These legal and professional obligations may limit our ability to delete certain records.

Cookies and Analytics

Our website may use essential cookies for security, forms, booking, and site operation, and limited analytics to understand site performance. You may adjust cookie settings through your browser, although disabling essential cookies may prevent parts of the website from working properly.

Data Retention and Security

We retain information for as long as reasonably necessary to provide services, maintain testing and quality-control records, resolve disputes, enforce agreements, and satisfy legal, regulatory, insurance, accounting, and professional requirements. We use reasonable administrative, technical, and physical safeguards appropriate to the information we maintain. No website, email system, or storage system can be guaranteed to be completely secure.

Your Choices

You may ask us to correct your contact or property information, request a copy of information you provided, or ask us to delete information that we are not legally or professionally required to retain. You may also opt out of nonessential promotional communications. Service-related messages concerning appointments, testing, payments, compliance, or reports may still be sent.

Children's Privacy

Our services are intended for adults arranging property-related services. We do not knowingly collect personal information directly from children under 13.

Third-Party Links

Our website may link to government, laboratory, payment, or other third-party websites. Their privacy practices are governed by their own policies, not this Privacy Policy.

Changes to This Policy

We may update this Privacy Policy as our services, systems, or legal obligations change. The updated version will be posted with a new effective date.